My entire life, I have always preferred Hawaiian Airlines when I fly to and from Hawaii. They play Hawaiian music on their video monitors, their safety announcements include olelo Hawaii (Hawaiian language), and they serve guava juice and Hawaii snacks, so getting on the plane already feels like I’m halfway there.
But flying out of Los Angeles International Airport with Hawaiian Airlines has become a hassle ever since it moved to the West Gates at the Tom Bradley International Terminal (Terminal B) in October 2021. It has even prompted me to look at other carriers, which I have never considered before.
The walk to and from the West Gates is a disorienting maze of corridors over multiple floors with escalators, elevators, stairs and a moving walkway through an underground passage. Hawaiian Airlines advises to allow “15 to 20 minutes of walking time” on its website, but it’s clear some passengers miss that message.
Having done this walk a few times now, I can tell you it’s a brisk 15 to 20 minutes — and could take even longer depending on your health, physical ability, or even how many bags you are carrying. And if you’re running late, this could turn into a long and tiring run.
I did not receive a warning about the distance when I checked in, nor did the flight attendants inform passengers about the walk when we arrived back at LAX.
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